Refund Policy

  1. All our products have been thoroughly tested by our designers to meet high standards. 
  2. If you face any technical issues with the product you can let us know at support@artixty.com, we will try our best to resolve them.
  3. The products we offer are digital and cannot be returned, your purchase is only eligible for a refund if you have made a duplicate purchase of the same product.

We are unable to process refunds in the following situations:

  • You (or your client) no longer need the purchased product.
  • You found another product you like better, or you’ve changed your mind about your purchase. 
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software (described in the listing) to open and edit the product.
  • You bought an item on accident, and our system shows that the product was downloaded.
  • You feel that the item is of low quality.
  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service. 
  • You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue. 

Please note that we will permanently close accounts from which we have received any chargebacks.

Previous purchases will no longer be available for access in this case. Any PayPal disputes will automatically disable your account until the dispute is resolved.